Privacy policy

Effective Date: Jun 26, 2025

At Japan Planned, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, services, and travel planning offerings.

1. Information We Collect

a. Information You Provide to Us

We collect personal identification and booking information when you:

• Fill out booking/contact forms

• Sign up for newsletters

• Create an account or make a purchase

This may include:

• Full name

• Email address

• Phone number

• Postal/billing address

• Nationality or country of residence

• Date of birth (for age-based bookings)

• Passport details (if needed for travel)

• Travel dates, destinations, and preferences

• Number of travelers and ages

• Emergency contacts and special requests

• Payment information (via secure third-party processors)

• Communication records (email, chat, support requests)

b. Information We Collect Automatically

When you visit our website, we automatically collect certain technical and usage data:

• IP address

• Device and browser information

• Referring URL

• Pages viewed, scroll depth, time spent, and clicks

• Analytics and advertising tracking data (e.g., Meta Pixel, Google Analytics)

2. Cookies and Tracking Technologies

We use cookies to improve your experience. These include:

• Essential Cookies for login and session security

• Analytics Cookies (e.g., Google Analytics) to understand behavior

• Marketing Cookies (e.g., Meta Pixel) for personalized ads

• Third-party Cookies from booking engines, maps, and embedded media

You can manage your cookie preferences using the popup on our website.

3. How We Use Your Data

We use the information collected for the following purposes:

1. To process and manage bookings

2. To improve your experience with personalized content

3. To communicate with you regarding support, bookings, or promotions (with consent)

4. To analyze and improve our website and marketing performance

5. To serve targeted advertising

6. To maintain security and prevent fraud

7. To comply with legal obligations

4. Sharing Your Data

We do not sell or rent your personal data. We only share it with:

• Service providers like payment processors (Stripe, PayPal), booking platforms, and communication tools

• Marketing and analytics platforms (e.g., Google Ads, Meta) — only with your consent

• Government agencies or authorities when required by law

• Business successors, if we undergo a merger or acquisition

5. Data Retention

We retain your personal information only as long as necessary:

• Booking and account info – 7 years for legal/tax purposes

• Marketing data – until you unsubscribe or withdraw consent

• Analytics data – up to 2 years (per tool settings)

6. Your Rights

Depending on your location, you may have the following rights:

• Access the personal data we hold about you

• Correct or update inaccurate data

• Request deletion of your data

• Limit how we process your data

• Obtain a copy of your data (data portability)

• Object to marketing or profiling

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

7. GDPR/UK GDPR Disclaimer

While our services are primarily intended for users in the United States and Japan, we aim to honor GDPR principles where applicable. If you are located in the EU or UK and use our services, we will process your data lawfully and transparently under applicable regulations.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. If we learn that we have collected such data, we will delete it promptly.

9. Security Measures

We use administrative, technical, and physical safeguards to protect your data, including:

• SSL encryption

• Secure payment processors

• Access controls and regular security monitoring

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:

Japan Planned

Email: contact@japanplanned.com

Website: https://www.japanplannedtours.com