π± Save These Before You Go
110 β Police
119 β Fire & Ambulance
Japan Visitor Hotline: 050-3816-2787
From overseas: +81-50-3816-2787
And save these JNTO resources to your phone so you can access them even when youβre stressed or not feeling well.
JNTO Emergency Information
https://www.jnto.go.jp/emergency/eng/mi_guide.html
JNTO Guide to Using Medical Institutions
https://www.jnto.go.jp/emergency/common/pdf/guide_eng.pdf
NHK WORLD-JAPAN
A useful source of news and emergency information during your trip.
πΈ Hopefully, youβll never need these resources. But having them ready means one less thing to worry about.
π¨ Emergency Numbers
110 β Police
Call 110 for:
Accidents
Crime or theft
Immediate police assistance
119 β Fire & Ambulance
Call 119 for:
Medical emergencies
Serious injuries
Fires
Other situations requiring an ambulance or fire department
π―π΅ Japan Visitor Hotline
βοΈ 050-3816-2787
From overseas: +81-50-3816-2787
The Japan Visitor Hotline, operated by JNTO (Japan National Tourism Organization) , is available 24 hours a day, 365 days a year in English, Chinese, and Korean.
They can provide assistance with:
Accidents
Illness and medical emergencies
Natural disasters
Tourist information
Other situations you may encounter while traveling
π₯ Need Medical Care?
If you become sick or injured during your trip, you may need to visit a clinic or hospital.
Guide to Using Medical Institutions
JNTO has a helpful guide explaining how to find and use medical institutions in Japan, including information that can be useful for international visitors.
JNTO: Guide to Using Medical Institutions
π Feeling Unwell? Try a Japanese Drugstore
If you have a minor illness or need basic health products, Japanese drugstores (γγ©γγ°γΉγγ’ / doraggu sutoa) carry a wide range of over-the-counter medicines and health products.
Japanese cold medicines are often designed around specific symptoms, so you may find different products for a sore throat, cough, runny nose, fever, or several symptoms combined.
π Common OTC Products You May See
These are some familiar products you may come across at Japanese drugstores:
Pain & Fever
Loxonin S (γγγ½γγ³S) β pain and fever relief
EVE (γ€γ) β pain and fever relief
Bufferin (γγγ‘γͺγ³) β pain and fever relief
Stomach & Digestive Health
Biofermin S (ζ°γγͺγγ§γ«γγ³S) β digestive health
Ohtaβs Isan (ε€ͺη°θζ£) β stomach relief
Seirogan (ζ£ι²δΈΈ) β traditionally used for digestive discomfort
Vitamins & Supplements
Chocola BB Plus (γγ§γ³γ©BBγγ©γΉ) β vitamin supplement
Alinamin (γ’γͺγγγ³) β vitamin and fatigue-related products
β οΈ Important: Product availability, ingredients, and approved uses can vary. Always check the package and directions before taking any medicine.
Some medicines may cause drowsiness or interact with medications youβre already taking.
If you have allergies, take prescription medication, are pregnant, or have a medical condition, ask a pharmacist or medical professional before taking an OTC medicine.
They can help you understand the products, their ingredients, and important information such as whether you should avoid combining them with other medicines.
If youβre traveling with Japan Planned, you can also send us a photo of a product or tell us what youβre looking for, and we can help you understand the Japanese packaging. We are not medical professionals, so for medical advice, please consult a pharmacist or doctor.
π§ Stay Hydrated
Pocari Sweat is a popular Japanese electrolyte drink. It can be useful for replacing fluids and electrolytes when youβve been sweating a lot or are feeling dehydrated.
